Bravyia

Support Portal

Create the owner account

No accounts exist yet. This creates the first one and closes setup permanently — everyone after you arrives by invitation.

Email

Name

Password

Sign in

Bravyia staff only. Every reply sent from here is recorded against your name.

Email

Password

Portal unavailable

Could not reach the agent.

Bravyia

Support

Queues

Workspace

AI agent active

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The AI is not replying to customers right now — every conversation here is waiting for a person. Replies you send still go out normally.

Inbox

Everything waiting for a human

Select a conversation

Pick someone from the queue to read their conversation and reply.

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Ctrl+Enter to send · the customer sees this in their existing thread

Members

Roles

OwnerEverything, plus managing people. That's you.

LeadWorks both queues and can steal claims when someone is away.

DevClaims conversations, replies to customers, resolves.

ViewerRead-only. Can watch the queues but never writes to a customer.

Invitations

Email invitations are the next thing being built — they'll send from notifications.bravyia.com. Until then this workspace is single-seat, and new accounts can only be created by the owner.